Here for you.
And them.

Questions about fit, materials or your order?
Let's make it easier.

Talk to us

hello@dianalume.com Chat on WhatsAppTell us the collar name and your question.A pet parent with a Boston terrier wearing Ember Bond
We'll use your details to respond to your inquiry.

A few useful places to start.

Find the right fit

Measure their neck and check the product size guide.

 Shipping & returns

Review shipping information and the refund policy.

 Materials & care

See each product for its listed materials and care.

 Already placed an order?

Include your order number in your message so we can look it up
and assist you.

THE BUSINESS BEHIND DIANA LUME

Based in Fuzhou.
Here to help.

DIANA LUME is operated by Fuzhou Fulin Network Technology Co., Ltd. (福州福林网络科技有限公司), an online retailer of decorative pet jewelry and matching owner bracelets. We are based in Fuzhou, Fujian, China, and orders are dispatched from China.

Registered business address
Room 1008-C, 10/F, Building A2, Phase II, Fuzhou Financial Street Wanda Plaza, No. 8 Aojiang Road, Aofeng Subdistrict, Taijiang District, Fuzhou, Fujian, China, 350009

Business registration number: 91350103MA3462FMXE

For product, order or return questions, email hello@dianalume.com. Please request return authorization before sending an item; the return instructions and address will be provided by email.